Privacy Policy


This is an online privacy policy (“Policy”) of the website (“Loyal Tails/Website/We/Our/Us”) served by Loyal Tails India Pvt Ltd, a company incorporated under the Companies Act, 2013, having its Registered Office at B Shankarlal Nagar, Erragadda, Hyderabad, Telangana - 500018, India (“Owner”). Loyal Tails India aims at safeguarding the confidentiality of our customers and site visitors (“You/Your/Yours”). The Policy hereby governs the privacy of the personal information i.e. any information that identifies or can be used to identify, contact or locate the person to whom such information pertains (“Personal Information”). The way Loyal Tails India collects, receives, possesses, stores, deals, handles and protects the User’s Personal Information is detailed within this Policy. Loyal Tails India and its Owner take a proactive approach to ensure that the necessary steps are taken to protect the privacy of its User throughout his/her experience on Loyal Tails India. The Personal Information collected and maintained by Loyal Tails India shall be subject to the version of this Policy. We hereby declare that your details will not be disclosed to any third party unless it is required to provide a service to you. Please go through the below-mentioned Privacy Policy points carefully. By accessing our website, you acknowledge reading and understanding the policies, and hence agree to be bound by the terms stated below.


The User visiting Loyal Tails does so at their own discretion and agrees to give their informed consent prior to registering with us. Your personal details (name, location, e-mail address, debit/credit card information) will not be sold or rented by us to any third party without your consent. Though we reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure; we will not disclose your name, address, and other information which identifies you personally to any third party without your consent. However, we hold no responsibility for any action of a third party that may have directed you to our website.

Communication & Marketing

If you become a registered member of Loyal Tails, you will be able to receive promotional emails regarding the latest offers and discounts from us. You may also receive such communication if you have made a purchase as a guest user. Please note that in case you don’t wish to receive such e-mails, you have the full liberty to opt-out of such communication at any time. You can unsubscribe by visiting ‘My Details’ in ‘My Account’ if you are a registered user, or simply click on “to unsubscribe” link given in the mail.


We use cookies and other similar technologies (such as pixel tags and clear gifs) to store certain types of information each time you visit any page on our website. This enables us to determine what portions of this website are most appropriate for your needs and to serve advertising banners to you. You may choose to decline cookies, but this would disable the scope of experiencing the entire feature of the website. Hence, we recommend that you leave them turned on.


Loyal Tails endeavors to improve and modify its Services including the Privacy Policy from time to time. All such changes, modifications, adjustments, amendments, and alterations shall be duly notified by Loyal Tails however, it is the responsibility of the User to keep themselves updated regarding such modifications. Therefore, Loyal Tails in no case shall be held liable for not updating the User on a timely basis. It is the responsibility of the User to keep a regular check on any notifications/updates on Loyal Tails and to keep themselves informed regarding such modifications which shall be displayed on the Website.


The User agrees to give their expressed consent prior to their registration on Loyal Tails. The Users are solely responsible for maintaining the confidentiality of the password of their registered account and for all other sensitive information provided by them on Loyal Tails. The Users are permitted to review the information provided on Loyal Tails and shall be able to seek correction, amendments, or deletion of their Personal Information where it is inaccurate.

Discloures of Your Information

We may share your personal information with our other corporate entities to:

  • Correlate related or multiple accounts to prevent abuse of our services;
  • Facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity;
  • Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information;
  • As we use third-party service providers to serve ads on our behalf across the Internet, they may collect anonymous information about your visits to our website, and your interaction with our products and services to target advertisements for goods and services. No personally identifiable information is collected or used in this process.

Usage of Demographic and Profile Data

We use your personal information to:

  • Provide the services you request;
  • To resolve disputes & troubleshoot problems;
  • Promote a safe service;
  • Measure consumer interest in our products and services;
  • Inform you about online and offline offers, products, services, and updates;
  • Request optional online surveys.

Please note that we will provide you the ability to opt out of such uses.

Third-Party Links

You may be linked to our website by our advertisers, network partners, or any other third party. We hereby declare that we hold no liability or responsibility for the ‘Privacy Policies, ‘Terms & Conditions of these websites. Please read their policies carefully before sharing any of your details.

Safety of Payments

Loyal Tails ensures in taking every possible precaution in protecting its User’s Personal Information. When the user enters sensitive personal data such as Bank account details, credit card or debit card details, or any other payment instrument details for registration are shared on Loyal Tails, the said information gets encrypted and is protected with trusted encryption software on Loyal Tails or it’s payment gateway, service provider. However, the User shall be solely responsible for providing their credit cards, debit cards, and/or such other forms of instruments or documents for making such transactions. Loyal Tails takes no responsibility or liability for improper use of any information relating to the usage of credit cards/debit cards. If the Users have any query regarding the security of their Personal Information provided to Loyal Tails, the Users are free to contact Loyal Tails at the given address on the Website.

Privacy-Related Inquiries and Complaints

Loyal Tails fully complies with all the Indian Laws applicable and takes its User’s privacy concerns seriously. In case the User believes that Loyal Tails has not complied with this Policy with respect to their Personal Information or in case the User has other related query or concerns, they may write to the address given below. Any complaint or concern with regard to the access, usage, content, comment, or breach of the Terms of Use shall be addressed to the designated Grievance Officer of Loyal Tails. The complaint shall be registered through a phone call or by sending an email to the respective email id of the Grievance Officer given below:

Phone number:- +91 9014232632

Email -